Solicit comprehensive details about the filtering email to sms option and other benefits that the service provider offers. Database filtering option is of utmost importance as you won’t be sending messages to the whole of the recipient list. As such, the service provider should offer scope to segment the database according to clients’ preference so that objective of messaging becomes personalized and the end goals are met.
Take into account the network coverage capabilities of the service provider. The objective of a 2 way SMS campaign is to ensure that the message reaches the inbox of the target audience instantly thereby prompting a revert. To realize this objective, a sound network coverage is a must. You need to verify whether your 2 way SMS provider deliver messages to the targeted countries or mobile operators listed in the SMS application.
There would be instances when the SMS messages would be routed through other SMS gateway providers rather by themselves. Such scenarios should be briefly examined. You can check the efficiency of the network coverage by utilizing the free SMS messages offered by the SMS providers at the initial stage.team members should be in a position to reply the queries and resolve the technical issue with perfection.
Cost generally varies with SMS service provider. Generally, payment for the SMS service is calculated based on credit and SMS. Companies can purchase a particular number of credits from the SMS gateway provider. Credits exhausted depends on the country to which the message is triggered. The cost varies with countries. Sending SMS message to one country might cost you one credit, whereas to another country it might cost you two or three credits.
The other option is to purchase a particular number of SMS from the gateway provider. The cost to trigger a single SMS is almost the same for all countries Identify the expertise level of the 2 way SMS provider, and their ability in troubleshooting skills. Most specifically, get to know their understanding of the compatibility issues that arises in varied mobile network operators. At any given point of time,